Frequently Asked Questions

Everything you need to know about how Bankz works, organised by topic.

General

The basics of how Bankz works.

No. Bankz is a network — not a bank, not a licensed financial institution, and not a software platform. All financial services, accounts, and card programs are provided by Bankz's network of regulated banking partners in the UK, EU, Switzerland and Canada.

Your funds are held by the regulated banking partner you're matched with — never by Bankz. We coordinate the relationship; the partner institution handles the actual custody of funds.

Direct access to multiple partners at once, redundancy by default, and a team that speaks your language instead of compliance jargon — plus faster onboarding than navigating each partner's process alone.

Banking Network

How our partner network is structured.

The United Kingdom, European Union, Switzerland, and Canada — with banking partners licensed in each jurisdiction.

Redundancy. If one partner has an issue — a compliance freeze, an outage, a change in risk appetite — your backup solution is already active, so you're never left without access to funds or payments.

Yes — you hold the actual account with the regulated partner. Bankz manages the relationship, coordination, and ongoing support so you have one point of contact across all your partners.

Cards

VISA debit and credit card programs.

Both. Through our card issuance partners, we arrange VISA business debit and credit cards depending on what fits your business.

Yes — physical and virtual cards for employees, affiliates, and departments, each with individual spend limits and merchant controls.

Typically within minutes of approval. Physical cards ship and usually arrive within a few business days.

Crypto

Crypto liquidity access through our network.

Yes. We connect clients to regulated crypto liquidity providers alongside traditional banking accounts and card programs — fiat and crypto are coordinated together.

Yes — this is one of the most common combinations we set up: a fiat banking partner alongside crypto liquidity access, bridged through Bankz.

Onboarding

What it's like to get started.

It varies by partner and business type, but we're built for speed — most clients hear back within one business day of applying, with active solutions soon after.

This depends on which partners you're matched with, but generally includes standard KYB documentation — company registration, ownership structure, and proof of business activity. We'll guide you through exactly what's needed.

Tell us anyway. Our network is broader than any list of examples — we've placed clients across a wide range of non-conventional and high-risk business models.

Still have questions?

Our team is happy to walk you through anything specific to your business.

Talk to Our Team →